Fast service in Silesia
Service close to your factory
When a machine suddenly stops in the hall, every minute costs real money. There is no time to wait for a service technician from the other end of Poland to pack their bag and arrive in two days. Silesia Consulting Group has an office and workshop in the heart of Katowice. We are close to the A4 highway and S1 road, so getting to Gliwice, Tychy, or Chorzów takes us a moment. We act specifically because we know that downtime is the production's biggest enemy.
Our technicians are people who know Silesian plants inside out. We don't play with unnecessary procedures and filling out hundreds of forms before leaving. If you call that the line won't start, we pack tools into the car and drive to the site. We have our own diagnostic equipment, so we quickly check on-site what went wrong. We repair controllers, replace sensors, and set parameters so that everything works correctly again.
What do we most often repair for clients?
We deal with various faults, but we most often encounter automation and electrical problems. Our team can quickly handle topics such as:
- PLC controller errors and sudden program stops.
- Optical, inductive, and limit switch sensor failures.
- Drive and inverter problems throwing errors.
- Mechanical damage to actuators on assembly lines.
- Communication errors between machines and the superior system.
At Silesia Consulting Group, we focus on simple solutions. If something can be fixed immediately, we do it right away. If a new part is needed, we look for it from local suppliers so as not to waste time on shipments from abroad. We have our own proven contacts in wholesalers in Silesia, which allows us to shorten repair time to a minimum. We don't fluff about big strategies, we just restore the machines to motion.
Working with us means clear rules. We arrive, assess the situation, and tell you straight how long it will take and how much it will cost. We don't look for trouble where there is none to overcharge you. We want you to call us again in case of another failure because you know we helped quickly and without unnecessary talk last time. Honesty and speed are the foundation of our operations in this region.
On-site arrival within 24 hours
We try to respond within one business day. Often we are at the client's site the same afternoon if the report comes in in the morning. Silesia Consulting Group is not a corporation where you drown in a queue of reports. We are a local company and we treat every client from the area as a priority. We know that in Silesia, industry must spin continuously, so our service is always ready for action.